Job Description

What you'll do... Position: Software Engineer III Job Location: 702 SW 8th St, Bentonville, AR 72712 Duties: Assists in providing guidance to small groups of two to three engineers, including offshore associates, for assigned Engineering projects by providing pertinent documents, directions, examples, and timeline. Provides support to the business by responding to user questions, concerns, and issues (for example, technical feasibility, implementation strategies); researching and identifying needed solutions; determining implementation designs; providing guidance regarding implications of new and enhanced systems; identifying short- and long-term solutions; and directing users to appropriate contacts for issues outside of associate's domain. Manages small to large-sized complex projects by reviewing project requirements; translating requirements into technical solutions; researching and identifying alternative solutions; determining needed solution based on return on investment and value add to the business; gathering requested information (for example, design documents, product requirements, wire frames); writing and developing code; conducting unit testing; communicating status and issues to team members and stakeholders; collaborating with project team and cross functional teams; identifying areas of opportunity; interpreting information and identifying a solution; ensuring solution is sustainable across implementation and use; troubleshooting open issues and bug-fixes; and ensuring on-time delivery and hand-offs. Troubleshoots business and production issues by gathering information (for example, issue, impact, criticality, possible root cause); performing root cause analysis to reduce future issues; engaging support teams to assist in the resolution of issues; developing solutions; driving the development of an action plan; performing actions as designated in the plan; interpreting the results to determine further action; and completing online documentation. Participates in the discovery phase of small to medium-sized projects to come up with high level design by partnering with the product management, project management, business, and user experience teams. Minimum education and experience required: Master’s degree or the equivalent in Computer Science, Information Technology, Engineering, or a related field. Position does not require specific years of experience but requires listed skills. Skills required: Must have experience with: working on incidents; developing record producers; developing service requests; working on multiple requirements on reports; creating reports from Incident, Change, Request, and Service Request for various teams in Walmart; designing workflows with standard Workflow templates which could be reused; migration from TFS to ServiceNow; designing and developing solutions within the ServiceNow environment to include modifications of application, forms, workflows, interfaces and any other customization required to support ITIL process; creating various front-end forms; and creating associated client scripts, UI policies and advanced customizations that require modification of UI Pages and Macros. Employer will accept any amount of experience with the required skills.#LI-DNP #LI-DNI Wal-Mart is an Equal Opportunity Employer.