Job Description

DESCRIPTION About Ring Since its founding in 2013, Ring has been on a mission to make neighborhoods safer. From the first-ever video doorbell, to the award-winning DIY Ring Alarm system, Ring’s smart home security product line, as well as the Neighbors app, offer users affordable whole-home and neighborhood security. At Ring, we are committed to making home and neighborhood security accessible and effective for everyone -- while working hard to bring communities together. Ring is an Amazon company. For more information, visit www.ring.com. With Ring, you’re always home. Role Ring is looking for a Packaging Engineering Program Manager (Pkg EPM) to support the Product Experience (PX) team throughout the New Product Introduction (NPI) and Sustaining packaging development process. This includes schedule creation and coordination with inter-disciplinary teams to ensure packaging structure and artwork is developed and approved on-time. In addition to kicking off the NPI packaging development, which includes a workback schedule for structural development, testing, and builds (i.e. pack outs), the role requires Contract Manufacturer (CM) support for build validation, as well as Packaging Supplier support for structure development. This role will require working closely with global, cross-functional team members (e.g., Packaging Engineering, Global Commodity Management, Industrial Design, Marketing, Product Management, Go-to-Market, Operations, Logistics, Technical Program Management). The Pkg EPM will oversee key aspects of product packaging via structural design, execution, test, and delivery; while motivating cross-functional teams to deliver the product(s), as per the program requirements. Process development and improvement are also key aspects of this role. Key job responsibilities • Maintain close communication with Asia and US Engineering teams to ensure effective collaboration • Collaborate with engineers to structure and release packaging engineering components within Agile, including BOM changes within the respective xVT builds and sustaining • Support PX PM team in establishing full retail packout BOM’s and the supporting logistics data required • Help connect the PX and Configuration Management teams; documenting and improving processes to facilitate scaling. • Standardize packaging BOMs and part numbers • Ensure Revision Change Orders (RCOs) clearly explain reasons for changes and alert required users • Develop and release reverse logistics print on demand label artwork A day in the life You will work across multiple organizations within Ring to ensure packaging bills of materials and components are set up correctly for internal and external partners, enabling as single source of truth for packaging information for manufacturing and procurement. The process to release parts, and any changes to those, will be one of the first areas to focus on improving the process on behalf of the Ring PX team, identifying opportunities to streamline and increase quality of information. This role will be quite flexible and will evolve throughout the time working with our cross-functional teams. You’ll also have the opportunity to get creative in documenting the print on demand label artwork for our reverse logistics programs. About the team We’re passionate about learning, and looking for an exceptional thinker with systems-oriented, strategic engineering management skills to help us raise the bar. We have big ideas and tackle complex problems by taking risks that drive solutions for customers around the world. In every work stream, we immerse ourselves in insights, and invent on behalf of our neighbors (our customers). We brainstorm scenarios they will benefit from and solutions to pain points—crafting innovative products that aim to bring compelling experiences at every touchpoint in the purchase funnel. BASIC QUALIFICATIONS Basic Qualifications • Bachelor's Degree • 3+ years-experience in program or project management • Familiarity with Bills of Materials (BOM’s) PREFERRED QUALIFICATIONS Preferred Qualifications • Bachelor’s or Master's degree in a technical field • 1+ years of experience in a consumer electronics product company • Excellent communication skills • Understanding of product development cycles • Experience in documentation control software and processes (i.e. Agile) • Experience with developing and creating processes and procedures • Experience in creating Engineering Bills of Materials (BOM) structure, ECO, and documentation • Experience in working with local and international packaging suppliers, ODM, and OEM