Job Description

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have. Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of a Senior Consultant Specialist. In this role, you will: Business Analysis serves a critical purpose as a bridge between our customers / users and the HSBC Technology (HTI) engineering team that designs, develops, tests and deploys HSBC Payments systems. The Business Analyst is responsible for ensuring that the underlying needs of the business are unambiguously articulated and that project stakeholders reach a common detailed understanding of “what” will be delivered (generally agnostic of the detailed “how” it will be delivered). The BA is a key consultant (critical link) to our stakeholders and works closely with SMEs to elicit, capture, analyse, consolidate, and communicate business and functional requirements. The BA equally works closely with the development teams to formulate and recommend end-to-end software product solutions - Liaise directly with business SMEs and stakeholders to ensure that the underlying business need is clearly understood and agreed. Ask the "what do you mean by that?" or "how does this fit in with what we were talking about earlier?" questions - Collaborate with business SMEs and stakeholders to produce detailed user requirements that concisely and unambiguously describe the details of the business problem to be resolved in a consistent manner. - Analyse product requirements from a broad, and end-to-end, perspective; identify impacts to new / existing business processes, other Group Solutions and other stakeholders / organizations (i.e. a cross-functional approach).   This analysis includes coordinating specification of non-functional requirements (e.g. Deployment model, platform, operations, and infrastructure) from the stakeholders, the regional service centres, the development, and deployment groups. - Work with product managers, solutions architects, and engineer leads to identify and fulfil functional documentation required to clearly and accurately express complex operations and end-to-end business requirements to the project. This includes mapping of business processes, and business use cases. - Solicit a common understanding / agreement of the requirements amongst SME stakeholders and manage requirements change via the project manager throughout the project lifecycle. Work with the project manager, solution architect, and business system analysts in the project team to ensure requirements are successfully conveyed to the development team - Liaise with SMEs and Quality Assurance team to ensure that business requirements and value are verifiable. - Lead and develop global team of high performing Business Analysts with Payments & Data applications - Support product managers as they take the Initial Request and Review (IRR), progress through the Impact Analysis phase, where required. This support is usually in the form of taking very high level requirements and getting enough details to allow engineering to better estimate effort. Also actively drive, assist to enable provision on L0 T-shirt size estimation through discovery analysis done before formal project inception To be successful in this role, you should meet the following requirements:   - Interest in listening to SMEs to understand how business need drives requirements, not presuming to know the answers already - Experience in requirements gathering and analysis techniques. Familiarity with AGILE and Scaled AGILE methodologies - Ability to see past the symptoms of the issue to the root cause, ensuring that the strategic solution is adopted - Ability to build strong working relationships within the Technology teams and business stakeholders; and communicate with a diverse set of stakeholders; culturally aware - The ability to convey information in various forms including, but not limited to, UML (Unified Modelling Language) - Adept at dealing with differing opinions and conflict; able to build consensus and resolve problems through negotiation - Experience in Data warehousing projects, systems, GCP/Cloud Technologies, Payments Domain and SWIFT Messages, documenting user stories, performing gap/impact analysis, maintaining product and sprint back logs, Microsoft Office products – PowerPoint, Word, and Excel - Knowledge of payments lifecycle and payments operations The successful candidate will also meet the following requirements: - Experience in Payments Domain systems link (Fusion, GPS; Payment Engines); End to End Payment flows - Experience in GCP as additional advantage - Experience of having worked in ISO20022 implementations; Data migrations You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India