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IT Service Management BAU
Infosys Technologies
Monterrey, Nuevo Leon, Mexico
Posted: about 2 years ago
Number of openings: 1
3-5 years
Permanent

Job Description

Job Description Description: Skill sets – MUST HAVE ITIL Certification (Not mandatory) One of the following: IT Service Management Experience IT with Relationship Management Experience Technical Project Management Experience Skill sets – Nice to Have • Project Management Professional (PMP) certification or equivalent project management certification • 3-5 years project leadership experience • Strong IT background 1. Excellent communication capability (written and verbal). 2. Ability to summarize most relevant information 3. 1 Page intuitive/informative status reports will be expected each Thursday. 4. Ownership (accountability) with high standards. About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.

RoleIT Service Management BAU
IndustryInformation Technology & Services
EducationBachelor of Science in Information Technology
Key Skills:
Domain (Apollo)
Customer Relationship Management
ITIL
Service Management
Project_Management
Customer Service, Process
PMP, Process