Job Description

Job Description .Job Description: Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish, and where you are empowered to move forward as far as your ideas will take you. At Infosys, we assure you that your career will never stand still, we will inspire you to build what’s next and we will navigate further together. Our journey of learnability, values, and trusted relationships with our clients continue to be the cornerstones of our organization and these values are upheld only because of our people. Your role: As an Application Maintenance Specialist, you will work on maintaining important applications for leading global Financial Services firms. Required: - From 3-5 years of experience in Windows Administrator role - Bachelor’s degree (U.S. or foreign equivalent) in Information Technology, Computer Information Systems, Computer Science, or a related field - Good Communication skills - Good analytical and problem-solving skills Preferred:- Candidate must have worked on enterprise grade server hardware (Install, Configure and Maintain) HP and Dell Rack Servers - Basic troubleshooting knowledge on MS Exchange administration for Exchange 2010/2013 - Experience on Remote management consoles like Dell IDRAC, HP ILO, VCenter/vSphere - Hands-on developing PowerShell scripts to automate various tasks of OS and Applications running on Windows platform. Research and finding solution to automate complex tasks - Hands-on experience of system administration of Windows server-side infrastructure (Windows 2008, 2012, Active Directory, Server Hardware etc.) and associated technologies e.g., DNS, DHCP, WINS and Group Policies - Prior experience working at an ISP/Managed Services/IT Services company is preferred, and a background in dealing with global teams and remote teams will be a strong plus. - Strong plus for candidate having working (configure and troubleshoot) experience on breadth of technologies e.g., terminal servers, windows clustering, VMware, Hyper-V, Azure etc. - Strong plus for experience with various blade systems (HP, DELL etc...) - Strong plus for experience on patch management tool administration (WSUS, SCCM etc.) - Working experience (install, configure, manage, and troubleshoot) on enterprise grade antivirus system - Relevant certifications (ITIL, MCSA, MCSE-Server, VCP etc..) will be a strong plus Role Description:- Perform Windows Administration activities as part of the Firm’s Technical Infrastructure team. - Working at L2 level on day-to-day operational issues, requests and project tasks involving various technologies e.g., windows server, active directory, exchange, patching tools, server hardware (blade as well as rack), various enterprise grade antivirus systems, various virtualizations, and public cloud (HyperV, VMWare, Azure,) - Responsible for providing senior level of support for Wintel team, handle the escalated issues and requests from juniors adhering to SLAs - Responsible for creating, reviewing, and modifying various documentation, participate in CAB meetings. - Continually evaluate the operations of the environment and assist in the optimization and delivery of server infrastructure - Communicate and coordinate with application support and other IT support teams to provide timely responses for critical requests - Involved in Business Continuity plan tests across all regions related to Windows infrastructure. - Adhere to company change management requirements and procedures You are:- Independent and comfortable in a fast pace and constantly changing environment - Analytical and have the ability to apply your skills and experience to create client-oriented solutions Personal:- Besides the professional qualifications of the candidates, we place great importance in addition to various forms of personality profiles. These include: - High analytical skills - A high degree of initiative and flexibility - High customer orientation - High-quality awareness - Excellent verbal and written communication skills About Infosys Infosys is a global leader in next-generation digital services and consulting. We enable clients in 46 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many next of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Visit www.infosys.com to see how Infosys can help your enterprise navigate your next. All aspects of employment at Infosys are based on merit competence, and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability.