Position Summary...As a Tire & Battery Center Technician you will work to provide safe and efficient service in both the sales and service areas of the department and deliver to our members more of what they love, for less. You will work collaboratively with other associates to ensure the club meets the member’s expectations.

What you'll do...- Be a Team Member: Collaborates with team members to fulfil sales and service requests; educating other associates on tools, tasks, resources and mentor new technicians; communicating and developing interpersonal skills for providing safe and efficient customer service.
- Be an Expert: Demonstrates knowledge of safety and compliance protocols, tire and battery industry guidelines, service standards, equipment operations, TPMS (Tire Pressure Monitoring systems), product specifications, and seasonality; demonstrating knowledge of Point of Sale systems, phone, and in-person selling techniques.
- Be a Techie: Leverages digital tools to plan for and drive sales, improve the service experience, and elevate associate engagement; utilizing hand held technology and systems to make immediate business decisions related to services, safety alerts, new product information, product application, and training; adapting to new tools and encouraging others to use them.
- Be an Owner: Communicates equipment, tools and supplies needs to TBC Lead; tracking and monitoring returns and special orders; operating cash registers; processing transactions; working hands-on in the physical area; maintaining accurate inventory, audit, safety, and compliance standards; reporting TBC complaints, safety hazards, and problems with products, services, and work areas; completing paperwork, logs, and other required documentation; ensuring merchandise is packaged, labeled, and stored in accordance with company policies and procedures;; identifying member needs; assists members with purchasing decisions; and resolves issues and concerns.
- Be a Talent Ambassador: Being a brand advocate by valuing the member's experience in the TBC area and modeling high quality service and products; developing, influencing and inspiring others for working in a style that is respectful, supportive and team oriented; understanding the roadblocks and assisting in training team members.
- Complies with company policies, procedures, and standards of ethics and integrity by implementing related action plans; using the Open Door Policy; and applying these in executing business processes and practices.
- Completes work assignments and priorities by using policies, data, and resources; collaborating with managers, co-workers, customers, and other business partners; identifying priorities, deadlines, and expectations; carrying out tasks; communicating progress and information; determining and recommending ways to address improvement opportunities; and adapting to and learning from change, difficulties, and feedback.

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 

Minimum QualificationsValid state-issued driver's license.
I acknowledge that the position for which I am applying requires me to successfully complete all job required trainings and assessments within a prescribed time period if I receive the position.
Must be 18 years of age or older

Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. 

Auto service industry, Retail Experience

Primary Location...2925 TOWNE CENTRE BLVD,  LANSING, MI 48912-5650, United States of America

Tire & Battery Technician - Automotive FT Hiring Event

Cognizant is always looking for top talent.  We are searching for candidates to fill future needs within the business. This job posting represents potential future employment opportunities with Cognizant.  Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant.  If a job opportunity that you may be qualified for becomes available in the future, we will notify you.  At that time you can determine whether you would like to apply for the specific open position.  Thank you for your interest in Cognizant career opportunities.

 

 

(San Francisco area preferred, remote and can work anywhere in US.)

Cognizant Intuitive Operations & Automation Organization and Role Overview

Cognizant’s Intuitive Operations & Automation (IOA) business unit is Cognizant’s fastest growing unit and a critical part of Cognizant’s strategy for continued expansion. IOA’s charter is providing business process outsourcing at scale.  We focus on client-specific and industry-specific functions, including: customer care, location-based services and niche offerings across Digital Health, FinTech, InsureTech and more. To accelerate this growth IOA is looking for a highly-accomplished, results-driven sales executive to originate, advance, and close large sales opportunities in outsourcing.  This individual will be working with senior client executives and Cognizant senior leadership to drive sales and business development in a high growth and highly autonomous environment.  

 

Role Summary

Role – Service Line Specialist – IOA, Communications, Media & Technology  

Location - USA 

Practice – Intuitive Operations & Automation Markets

 

Key Responsibilities

- Market Strategy development – Drive the market strategy for CMT segments including but not limited to profitable revenue growth, competitive differentiation, industry partnerships and practice investments.

- Drive Sales origination for focus segments across emerging and traditional CMT companies that have unique requirements for operational scale 

- Develop trusted relationships with senior client executives, and partner for mutual success

- Drive best-in-class client propositions, partnering with Solutions, Delivery, Process Excellence and Automation teams.

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