Position Summary...

What you'll do...
Drives sales by ensuring effective merchandise presentation (for example, accurate and competitive pricing, proper signing, inventory levels,
cleanliness of the area); assessing economic trends and community needs; overseeing the stocking and rotation of merchandise; setting up, cleaning,
and organizing product displays; and securing fragile and high-shrink merchandise.

Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to-
Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives,
merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement
business solutions; and communicating business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW)
service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs);
ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and
providing process improvement leadership to ensure a high quality customer experience.

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting
clear expectations; providing associate recognition; communicating expectations consistently and effectively; ensuring diversity and inclusion
awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.

Controls the unexplained loss of merchandise and improves profitability by identifying and communicating performance goals and objectives. Builds
accountability for policies and procedures. Measures adherence to loss prevention policies and procedures. Reviews variances to inventory reports.
Conducts operational and pre-inventory reviews. Gathers data, audits results, and monitors deficiency trends. Identifies improvement opportunities.
Communicates and works with managers and associates to determine corrections needed to inventory controls. Influences the implementation and
execution of control corrections. Trains managers and associates operational controls and processes in multiple stores.

Detects, deters, investigates, and resolves violations of company policies and criminal activities by investigating alleged fraud and other alleged illegal
activities. Conducts investigations relating to company operations and policies. Gathers evidence, takes statements, writes case reports, and provides
court room testimony as needed. Partners in collaborative efforts with other investigative entities.

Monitors safety and risk controls within a facility by ensuring an effective safety program is in place. Supervises safety team members. Identifies
accident trends to develop and implement solutions to prevent accidents. Observes workplaces practices and provides training to associates on
accident prevention techniques. Communicates plans to minimize accidents. Oversees safety reviews and implements plans to improve workplace
safety.

Manages facility-level training and execution of asset protection, safety, and claims and receiving procedures by reviewing the application of policies,
procedures, compliance guidelines (for example, cold chain, hazardous materials) and operational controls. Identifies gaps in expectations versus
training. Determines training needs. Develops and delivers training as needed.

Manages claims and receiving operations by ensuring proper policies and procedures are followed. Ensures the timely processing of claims (for
example, damaged, defective, returned, liquidated items) and merchandise deliveries (for example, suppliers, third-party deliveries). Provides
direction for claims or receiving issues. Maintains necessary documentation and reporting.

Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders;
supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for
and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting
continuous learning.

Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by
implementing related action plans; utilizing and supporting the Open-Door Policy; and providing direction and guidance on applying these in executing
business processes and practices.

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 

Completion of 2 years of college. Option 2: 1 year’s experience as a supervisor in a multi-department environment. Option 3: 1 year’s experience in
one of the following areas: accounting, claims, inventory control, systems/UPC, personnel, or loss prevention/asset protection in a multi department
environment. Option 4: 2 years’ experience in asset protection or related area.

Successful completion of any applicable state requirements to work in asset protection (for example, minimum age, specialized training,
certification and/ or licensing).

If applicable, acquisition of a current, state issued Certificate of Eligibility

If applicable, successful completion of criminal background check and/or firearms authorized training.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. 

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University, Certification in an asset protection related field (for example, Loss Prevention Qualified, Loss Prevention Certified), General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing, Investigative experience

Bachelors: Business, Bachelors: Criminal Justice

Primary Location...3255 LA HIGHWAY 1 S,  PORT ALLEN, LA 70767-5858, United States of America

(USA) Asset Protection Operations Coach

Position Summary...

What you'll do...
Provides supervision and development opportunities for management and hourly Associates in the Facility by hiring, training, mentoring, assigning
duties, evaluating performance, providing recognition, and ensuring diversity awareness.

Upholds the Company's Open Door Policy by meeting with Associates and listening to concerns, researching issues, reviewing Company policies and
procedures, and providing resolutions for Associates, including proactively seeking out Associate comments and concerns by meeting with
Associates in their work areas.

Ensures compliance with Company policies and procedures by holding hourly Associates and managers accountable; analyzing and interpreting
reports; implementing and monitoring asset protection and safety controls; maintaining quality assurance standards; overseeing safety and
operational reviews; developing and implementing action plans to correct deficiencies; and providing direction and guidance on executing Company
programs and strategic initiatives.

Initiates, directs, and participates in community outreach programs, and encourages and supports Associates and managers in serving as good
members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative
for the Company, presenting the Company's perspective to various external organizations following the Company's media guidelines, and
championing Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to
emphasize the Facility as part of the community.

Drives the financial performance of the Facility by ensuring that sales and profit goals are achieved, including leading the management team in
controlling expenses to ensure they are indexed to sales, developing and implementing plans to correct any deficiencies in financial performance in
the Facility, overseeing the creation of budgets, and participating in analyzing economic trends and community needs for budget forecasting.

Models, enforces, and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques
to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.

Directs the management team in facility operations and communicates with both management and hourly associates about facility operations,
merchandising, and company direction.

Drives sales in the Facility by ensuring effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and
inventory levels, budgeting and forecasting sales, and assessing economic trends and community needs.

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 

Minimum Qualifications:  4 years general management experience to include financial accountability  4 years experience supervising 50 or more exempt and non-exempt associates/employees to include the responsibility of performance management, mentoring, hiring, and firing  For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.  For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility.  Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments

Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. 

Food - Fresh Food Inventory Management

Primary Location...3255 LA HIGHWAY 1 S,  PORT ALLEN, LA 70767-5858, United States of America

Walmart Jobs in Port Allen, Louisiana, United States