DESCRIPTION
This is a non-virtual, full-time, permanent, position based in Costa Rica and does not offer relocation benefits. Job applicants must be located and legally authorized to work in Costa Rica in order to be eligible for consideration.

Our Latin America Customer Service Center currently has an opening for a Site Financial Controller to support our contact center production sites in Costa Rica, Colombia, Brazil and Mexico. This is an individual contributor position that will own the site financials and will play a key role delivering financial and operational analyses, surfacing opportunities to reduce cost and innovate, manage projects, and help take the site and the Finance Team to the next level. 

Job responsabilities include:

- Building new/improving existing accounting processes to ensure data integrity and efficient analysis.
- Providing financial analysis to prioritize and lead cost reduction efforts (including Kaizen/LEAN reduction efforts).
- Providing analytical support for staffing optimization initiatives.
- Sourcing, analyzing, and reporting quantitative data; perform ad hoc analysis.
- Analyzing trends, formulating projections, and evaluating savings initiatives.
- Developing monthly/quarterly financial reporting (actual and forecast) and annual budgeting.
- Provide fact-based insights into variances and trends.
- Educating, communicating, and partnering with local leadership.
- Ability to quickly build credibility and trust with internal customers.
- Demonstrated work ethic based on a strong desire to exceed expectations.
- Financial analysis and financial modeling.
- Convince management of right decisions based on proven analysis and clear communications.
- Work with functional leaders and other finance functions to build scalable financial processes and metrics.

Prior applying, please consider the following information about the role:
- This is not a virtual position. If selected for this role, you will be required to work from the SJO3 building, located in Calle Blancos, San Jose.
- Amazon is a multinational technology company with English as its core business language. CVs must be submitted in English in order to be eligible for consideration.

A day in the life
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

BASIC QUALIFICATIONS

- Bachelor's degree
- Completed university bachelor’s/licentiate’s degree in Business Administration, Economics, Accounting or Finance.
- 10+ years of Tax, Finance, Records to Report (R2R), Account Payable and/or Account Receivable experience.
- 5+ year(s) of continuous internal/external customer, stakeholder and escalation management.
- C1 English proficiency (advanced).

PREFERRED QUALIFICATIONS

- Master's degree in process or concluded in Business Administration, Finance or Accounting fields.
- Intermediate/Advanced proficiency in Portuguese (B2).
- Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results
- Lean Six Sigma Black belt certified.
- PMP certified.

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