DESCRIPTION
Please note: this role requires open flexibility to work 10 hour overnight shifts (late afternoon to early morning hours) and will be scheduled on a front-half (Sunday – Wednesday) or back-half (Wednesday – Saturday) schedule. Shifts will be assigned upon starting in the role and could be subject to change based upon business need.

ABOUT AMAZON 

Our Worldwide Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Assistant Manager. In this role, you will lead and be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. You will also play a key part in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.

Our Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.

Global Specialty Fulfillment (GSF) is an exciting organization within Amazon specializing in delighting our customers with speed in which we can make items appear on their doorsteps. We are a combination of operations and support teams aligned to innovate for the last mile customer experience. Come build the future with us!

Key job responsibilities

- Support, mentor, and motivate others
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Ops Integration, Loss Prevention and Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds, stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, as well as continuously climb and descend stairs
- Work in an environment where the noise level varies and is subject to variable temperatures and weather (delivery stations include outside loading departments, and grocery locations include refrigerated environments)
- Work a flexible schedule (weekends and/or overnight shifts)

BASIC QUALIFICATIONS
Basic Qualifications:

- High School or equivalent diploma
- 6+ months of leadership experience in a retail, distribution or similar environment
- Must by at least 18 years of age or older
- You must have at least 1 year of experience working with computers and Microsoft Office (including outlook, Word, and Excel)
- Must be able to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
- Must be able to work 40 hours/week and overtime as required
- Must be able to work flexible schedules/shifts/areas, including weekends, nights, and/or holidays

PREFERRED QUALIFICATIONS
Preferred Qualifications:

- Experience managing a team of 10+ employees or 1+ year of experience directly managing others
- Experience with process improvements (Lean Six Sigma and/or Kaizen)
- Excellent customer service, communication, and interpersonal skills
- A Bachelor’s Degree in Engineering, Operations, Supply Chain/Logistics, or a related field

Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.

Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Amazon offers a range of fully paid Maternity and Parental Leave options for parents prior to, and following, the birth or adoption of a child.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Assistant Manager, Ops, RSR

Position Summary...

What you'll do...
Behind the counter? Yes. Behind the scenes? Hardly. 

A Staff Pharmacist at Walmart is at the forefront of patient communications, listening and developing relationships with those that seek our quality, heartfelt care. 

If you love talking to patients and advocating for their wellbeing, then this position is perfect for you. You will be empowered to share your clinical knowledge and work to the top of your license. Come ready to be a community leader — and a leader among the pharmacy staff. 

The pharmacy environment is fast paced and equipped with the resources and technology you need to succeed. Your biggest tool will be your heart for human connection and wellness. Come ready to truly tap into your years of training as you create moments of care. 

You’ll really wow us if… 

- You’re an advocate of patient-centered care. You easily adapt to a patient base from a myriad of backgrounds and medical concerns, removing barriers for all patients to be healthier and happier. 

- You’re accurate and consistent in all areas of patient care, from counseling patients to processing prescriptions to administering immunizations.  

- You’re passionate about community involvement and enjoy doing outreach and events, including regular Wellness Days. 

You’ll make an impact by… 

- Truly understanding the business, from inventory control to cost savings for patients to compliance.  

- Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are successfully resolved. 

- Using tools, data and personal conversations to understand your community and common concerns and stay up to date on emergent and urgent health issues therein. 

The above information has been designed to indicate the general nature and level of work performed in the role.  It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. 

Benefits & Perks: 

Beyond competitive pay, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more.

  Equal Opportunity Employer 

Walmart, Inc. is an Equal Opportunity Employer – By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas, and opinions – while being inclusive of all people.

Provides pharmaceutical care to Customers, including processing and accurately dispensing prescription orders, counseling Customers regarding health care and prescription medication needs, maintaining confidential information, maintaining controlled medication and required documentation.
Models, enforces, and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards.
Ensures compliance with Company and legal policies, procedures, and regulations for assigned areas by analyzing and interpreting reports, implementing and monitoring loss prevention and safety controls, overseeing safety, operational, and quality assurance reviews, developing and implementing action plans, and providing direction and guidance on executing Company programs and strategic initiatives.
Maintains confidential information, documentation, and assigned records as required by Company policies, and local, State, and Federal guidelines.
Provides comprehensive patient care to customers by processing and accurately dispensing prescription orders; administering immunizations; counseling customers regarding health care and prescription medication needs; and maintaining confidential information, controlled medications and required documentation.
Demonstrates up-to-date expertise and applies this to the development, execution, and improvement of action plans by providing expert advice and guidance to others in the application of information and best practices; supporting and aligning efforts to meet customer and business needs; and building commitment for perspectives and rationales.
Provides and supports the implementation of business solutions by building relationships and partnerships with key stakeholders; identifying business needs; determining and carrying out necessary processes and practices; monitoring progress and results; recognizing and capitalizing on improvement opportunities; and adapting to competing demands, organizational changes, and new responsibilities.
Models compliance with company policies and procedures and supports company standards of ethics and integrity by incorporating these into the development and implementation of business plans; using the Open Door Policy; and demonstrating and assisting others with how to apply these in executing business processes and practices.
Live our Values
Culture Champion
• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart’s commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.
Servant Leadership
• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.
Embrace Change
Curiosity & Courage
• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.
Digital Transformation & Change
• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.
Deliver for the Customer
Customer Focus
• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.
Strategic Thinking
• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team’s strategy.
Focus on our Associates
Diversity, Equity & Inclusion
• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.
Collaboration & Influence
• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.
Talent Management
• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others’ contributions and accomplishments.#LI-LK3

Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. 

Minimum Qualifications: Bachelor's Degree in Pharmacy or PharmD degree, or equivalent FPGE (NABP). Pharmacy license (by job entry date). Completion of an ACPE Accredited Immunization training program (for example, APhA, Pharmacy School Curriculum, State Pharmacy Association sponsored).

Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. 

Primary Location...2401 INDIAN WELLS ROAD,  ALAMOGORDO, NM 88310-0000, United States of America

(USA) Staff Pharmacist

- Acknowledge and greet customers with a smile
- Answer customer questions
- Help customers find the products they are looking for
- Keep your area stocked, clean, and safe
* For a complete list of duties and responsibilities, please see the actual job description.

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