Job Description

DESCRIPTION The Amazon Security Testing Team is looking for a Security Technical Program Manager to own security strategy and continuous engagement with Amazon service teams. This role will understand the complex roles and responsibilities of everyone involved in operating Amazon services, and leverage their deep experience to define and drive strategic security outcomes with business leaders at the highest levels. Amazon is growing at an incredible pace and conducts business around the world. This kind of growth is only possible because of the efforts supported by countless engineering teams who put the security of our customers first every day. This role is the voice of security for Amazon and you will be responsible for long-term strategy as well as the real-time operational needs that ensure urgent tactical issues are resolved and that teams are taking steps to head off customer impacting risks and issues. The Amazon Security Testing organization exists to improve the defensive capability of Amazon and ensures that our systems and processes are secured against the latest threats. If you are a good communicator with deep security experience, we look forward to talking to you! To be successful you must be comfortable individually driving cross-team efforts, and defining well-considered objectives and metrics to guide decision-making and affect change. You will provide crystal-clear vision and direction for diverse engineering and business leaders, and connect experts from all disciplines and locations to develop solutions that would otherwise not be feasible. You will develop and manage programs and processes that enable security testing to be done at scale for Amazon. A Security Technical Program Manager is expected to understand the systems in their program space, the limitations, scaling factors, boundary conditions, and reasons behind architectural decisions. They are expected to seek out and clearly communicate relevant data to support complex business decisions, and drive the right recommendations in a compelling and effective way. They create plans that have objective, measurable success criteria and clearly communicate progress and outcomes. They anticipate the gaps between teams, processes, and system architectures to help their organisation produce the best possible results for our customers. CORE RESPONSIBILITIES - Independently gather information from subject matter experts to develop, organise, and write procedure manuals, technical specifications, and process documentation - Own your program. Build relationships to understand and guide the roadmap of all teams you support - Gather knowledge, define projects, and coordinate execution across multiple global partner teams - Identify and produce appropriate business metrics, and continually assess them to improve over time - Develop comprehensive documentation that meets organisational standards - Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content - Write user-friendly content that meets the needs of the target audience - Evaluate current content and develop innovative approaches for improvement - Apply security expertise in technical discussions, keeping all stakeholders productively engaged - Directly represent our organization to business leaders and technical staff at all levels of the company - Prepare and present detailed, written information for multiple audiences - Demonstrate exceptional judgment, integrity, business acumen, and communication skills Key job responsibilities - Independently gather information from subject matter experts to develop, organise, and write procedure manuals, technical specifications, and process documentation - Own your program. Build relationships to understand and guide the roadmap of all teams you support - Gather knowledge, define projects, and coordinate execution across multiple global partner teams - Identify and produce appropriate business metrics, and continually assess them to improve over time - Develop comprehensive documentation that meets organisational standards - Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content - Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success - Evaluate current content and develop innovative approaches for improvement - Apply security expertise in technical discussions, keeping all stakeholders productively engaged - Directly represent our organization to business leaders and technical staff at all levels of the company - Prepare and present detailed, written information for multiple audiences - Demonstrate exceptional judgment, integrity, business acumen, and communication skills About the team Inclusive Team Culture Here at Amazon, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust. Work/Life Balance Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives. Mentorship & Career Growth Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future. BASIC QUALIFICATIONS - 5+ years of technical program management working directly with software engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - Experience managing cross-functional programs and release schedules - Experience developing and executing/delivering product and technical roadmaps - Experience managing technical programs across cross-functional teams, building processes and coordinating release schedules - Experience owning/driving roadmap strategy and definition - Experience working directly with engineering teams - Experience in system design PREFERRED QUALIFICATIONS - 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience - Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).