Job Description

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC Digital Business Services is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. Digital Business Services combines global expertise and technology to help keep us ahead of the competition. We are currently seeking a high calibre professional to join our team as a Technical Product Management. Principal Responsibilities - To provide an oversight on product development and adoption of various infrastructure technology products including and not limited to DIGS (Digital Infrastructure Global Services) platform, certificate renewal automation and lifecycle management, technology upgrade automation as well as all other pre-existing and future technology products that will help take forward self-service enablement and process simplifications across all infrastructure change activities, operations and service management tasks - To stay abreast of technology trends and advise IT and the management about potential benefits or impacts - To actively drive improvement on Technology service resilience across Wholesale Technology services - To actively drive the innovation culture in the infrastructure discipline with a vision of transforming traditional infrastructure engineering discipline towards an efficient, SRE led infrastructure function through adoption of Infrastructure as Code principles and Agile Ways of Working - Collaborate with Service Management Disciplines and Service Management Practice resources to ensure adherence to the Service Management best practice and adoption - A broad understanding and in-depth experience on supporting core infrastructure technology including but not limited to Database, Unix and Middleware technology, with comprehensive appreciation across Infrastructure management process and principles - Work collaboratively with GB/GF representatives to improve engagement and drive tangible business-aligned improvements & benefits to ensure operationally that the process delivers business value - Proven work experience on IT infrastructure administration, provisioning and support - Proven expertise in Infrastructure technology such as Operating System (e.g. Redhat Linux, Windows), Middleware Technology (e.g. IBM WebSphere, Apache, WebLogic, IBM MQ) or Database Technology (e.g. Oracle, Mongo, MS SQL) - Solid experience on infrastructure CICD engineering and agile development methodology - Sound understanding on SSL certificate management - Sound understanding on application testing and QA - Sound communication skills to build and maintain effective working relationships with peer groups in Operations and Development - Customer focus and goal oriented. An understanding of the business environment and imperatives particularly the provision of excellent customer service - Able to work at flexible hour for late evening meeting with colleagues in various regions. Willing to learn or explore various new technologies You’ll achieve more when you join HSBC.  http://www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by The Hongkong and Shanghai Banking Corporation Limited.