Job Description

Job Description About Us Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem. Infosys is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Primary Skills: Good Understanding of Logs Injection, Parsing, Normalization, Regular Expression, Python etc. . Experience in any SIEM/SOAR tool (Chronicle, Siemplify, MS Sentinel, Qradar, Splunk etc.), Additional Skills: LINUX, WINDOWS, Fundamental Understanding of Cloud Technologies such as GCP. Relevant Experience: 4 to 6 yrs. Job description: - Maintain response and resolution speed as defined by SLAs, keep high customer satisfaction. - Log source onboarding, integrations, UDM, Parsing, Normalization, rules creation/maintenance, integrations, connectors, Forwarder/APIs/Feeds, regular expression, Python scripts, events experience - Understanding in any of SIEM technologies: Chronicle, Siemplify, Splunk, ArcSight, Qradar etc. - Create and review documentation and process regarding recurring issues, new standard operating procedures, knowledge transfer material, etc. - Co-ordinates with customer teams and resolve the incidents - Support experience in handling incidents (P1/P2/P3/P4). - Stay up to date with industry trends, technology & emerging threats. - Understanding of Incident Response practices and methodologies Behavioral Skills:- Excellent interpersonal and communication skills. - Quick learner - Ability to prioritize multiple tasks and meet frequent deadlines. - Excellent cross-cultural skills working seamlessly with a globally distributed workforce and customers. - Strong attention to detail and outstanding analytical and problem-solving skills. - Technical understanding of different kinds of security controls in IT infrastructure. - Ready to work in 24X7 shifts